Privacy Policy

Who We Are

DBE Media provides managed WordPress hosting, website infrastructure, maintenance, and website development services.

Our website address is https://recovery.dbemedia.com/.

Information We Collect

We collect information that you voluntarily provide when you contact DBE Media, submit an inquiry, request approval for a service, or otherwise communicate with us.

This information may include:

• Your name
• Your email address
• Your phone number
• Your business or organization name
• Your website address
• Information about your website, project, or service request
• Any other information you choose to include in your message

You are not required to provide personal information simply to browse this website.

Contact Forms and Service Inquiries

Information submitted through a contact form is used to review your inquiry, determine whether DBE Media services are a suitable fit, respond to your request, prepare an estimate or proposal, and provide requested services.

Submitting an inquiry does not create a client relationship or guarantee acceptance into a DBE Media hosting or maintenance plan.

How We Use Information

Information collected through this website may be used to:

• Respond to questions and service inquiries
• Evaluate websites before onboarding
• Prepare proposals, estimates, and service agreements
• Provide hosting, maintenance, and website services
• Communicate about active or requested services
• Maintain the security and reliability of the website
• Diagnose technical problems
• Prevent spam, abuse, fraud, or unauthorized access
• Maintain business, financial, and legal records

DBE Media does not sell personal information.

Technical and Log Information

When you visit this website, the website and its infrastructure providers may automatically process limited technical information.

This may include:

• Your IP address
• Browser and device information
• The date and time of your request
• Pages and files requested
• Referring website information
• Security events and error logs

This information is used to deliver the website, monitor availability, troubleshoot failures, protect the infrastructure, and prevent malicious activity.

Cookies

This website may use cookies or similar technologies that are necessary for website operation, security, form functionality, and administrative access.

A cookie is a small file stored by your browser. Some cookies are temporary and expire when you close your browser. Others may remain for a limited period to remember preferences or maintain an authenticated session.

You can control or delete cookies through your browser settings. Blocking necessary cookies may prevent parts of the website from working correctly.

Website Infrastructure Providers

DBE Media uses third-party service providers to operate, secure, and deliver this website. These providers may process limited technical information as necessary to provide their services.

The infrastructure may include:

• Cloudflare for DNS, content delivery, proxy services, and edge security
• DigitalOcean for server infrastructure
• RunCloud for server and web application management
• WordPress as the website content management system

These providers maintain their own privacy practices and may process information in accordance with their respective policies and service agreements.

Payments

When payment is required, DBE Media may provide access to a third-party payment processor.

Payment information is submitted directly to the payment processor and is handled under that provider’s privacy and security practices. DBE Media does not receive or store your complete payment card number.

DBE Media may retain transaction records such as your name, contact information, payment status, service purchased, invoice amount, and transaction date for accounting, service administration, and legal compliance.

Email Communications

If you contact DBE Media or become a client, we may use your email address to respond to your inquiry and communicate about proposals, onboarding, payments, maintenance, security, service changes, or other matters related to your request or account.

Operational and service-related messages are not promotional messages and may be necessary to provide or manage services.

Embedded Content and External Links

Pages on this website may contain links to other websites or embedded content such as videos, images, maps, or external resources.

Embedded content may behave as though you visited the originating website directly. Those websites may collect information, use cookies, or monitor your interaction with their content.

DBE Media does not control the privacy practices of external websites. Review the privacy policy of any external service you use.

How Information Is Shared

DBE Media does not sell or rent personal information.

Information may be disclosed only when reasonably necessary to:

• Operate, secure, or support the website
• Process payments or provide requested services
• Work with contractors or service providers supporting an approved project
• Comply with a legal obligation, court order, or valid government request
• Protect DBE Media, its clients, website visitors, or infrastructure
• Investigate fraud, abuse, security incidents, or unauthorized activity

Service providers receive only the information reasonably necessary to perform their assigned function.

How Long We Retain Information

Information is retained only as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

• Whether an inquiry becomes an active project or client relationship
• The duration of hosting, maintenance, or development services
• Business and accounting record requirements
• Contractual obligations
• Security, dispute resolution, or legal requirements

Routine technical logs and security records may be retained for shorter periods unless they are needed to investigate an incident or protect the infrastructure.

Data Security

DBE Media uses reasonable administrative and technical safeguards intended to protect information against unauthorized access, alteration, disclosure, or destruction.

These safeguards may include encrypted connections, access controls, software updates, backups, infrastructure monitoring, and security services.

No internet transmission or storage system can be guaranteed to be completely secure. You should avoid submitting passwords, payment card numbers, or other highly sensitive information through a general contact form.

Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information maintained about you.

You may also ask questions about how your information is used or request that DBE Media stop using information for a particular purpose.

Some information may be retained when necessary for accounting, contract administration, fraud prevention, security, dispute resolution, or legal compliance.

Children’s Privacy

This website and DBE Media’s services are intended for businesses and adults. They are not directed toward children under 13, and DBE Media does not knowingly collect personal information from children under 13.

Changes to This Policy

This Privacy Policy may be updated when DBE Media changes its website, services, infrastructure, or information-handling practices.

The current version will be published on this page with an updated revision date.